April 26, 2017
NVB has once again achieved ‘Gold Standard’ in the latest Customer Satisfaction Survey. Completed as part of the continuing ISO 9001 Quality Management Certification, the survey drew responses from a range of current and recent clients and was undertaken by independent auditors, Customer Services Ltd. With a satisfaction mark of 87% the Practice continues to improve on recent years with its continued focus on delivering and exceeding client expectations across all our schemes.
